FAQs

How can I check the status of my order?

If you have an account with Nairian US, please log in to find your order information. Otherwise, we will send you email updates when your order has been confirmed, shipped, and delivered.

How long will it take for my items to ship?

Orders are shipped within 1-2 business days.

Local deliveries (where available) are delivered within 1 business day.

How can I change or cancel my order?

If you would like to change your order in any way please contact connect@nairian.com as soon as possible. We will do our best to accommodate your needs.

How can I return my order?

If you are unhappy with your purchase, please contact us at connect@nairian.com.

See our Refund Policy for details.